Scope of Application
Conclusion of Contract
Prices and Payment Conditions
Delivery and Shipping Conditions
Force Majeure
Delay of Performance at the Customer’s Request
Retention of Title
Liability for Defects / Warranty
Liability
Limitation Period
Right of Retention, Assignment
Special Conditions for Processing Goods According to Customer Specifications
Applicable Law, Jurisdiction
Order Cancellation
1.1 These General Terms and Conditions (hereinafter “GTC”) of Rastify (hereinafter referred to as the “Seller”) apply to all contracts for the delivery of goods concluded between the Seller and an entrepreneur (hereinafter “Customer”) via the Seller’s online shop. The inclusion of the Customer’s own terms and conditions is hereby expressly rejected unless otherwise agreed.
1.2 These GTC shall also apply exclusively if the Seller performs delivery to the Customer with knowledge of conflicting or deviating conditions of the Customer, without expressly objecting to them.
1.3 An entrepreneur within the meaning of these GTC is any natural or legal person or legally capable partnership acting in the exercise of its commercial or independent professional activity when concluding a legal transaction.
2.1 The product descriptions displayed in the Seller’s online shop do not constitute binding offers, but serve to enable the Customer to submit a binding offer.
2.2 The Customer submits a binding contractual offer by placing goods and/or services in the virtual shopping cart and completing the electronic ordering process, clicking the final order button.
2.3 The Seller may accept the Customer’s offer within five (5) days by:
sending an order confirmation in written or text form (e.g. email),
delivering the ordered goods,
requesting payment from the Customer, or
collecting payment in the case of direct debit authorization.
The contract is concluded at the time the first of these actions occurs.
2.4 If a payment method offered by PayPal is selected, payment processing is carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, subject to PayPal’s terms and conditions.
2.5 The contract text is stored by the Seller and sent to the Customer after order submission. Further access is only available via the Customer’s user account, if created.
2.6 Input errors can be corrected by reviewing the displayed information before final submission of the order.
2.7 The contract language is exclusively German.
2.8 Order processing and communication generally take place via email. The Customer must ensure the correctness of the provided email address.
2.9 Any individually agreed special conditions do not apply to future contractual relationships unless expressly agreed.
2.10 In the event of the Customer’s financial inability to meet obligations, the Seller may terminate contracts without notice.
3.1 All prices are net prices plus statutory VAT unless otherwise stated. Shipping, packaging, insurance, customs duties, and additional charges may be billed separately.
3.2 For deliveries outside the EU, additional costs such as transfer fees or import duties may apply and are borne by the Customer.
3.3 Available payment methods are displayed in the Seller’s online shop.
3.4 Advance payments are due immediately after contract conclusion.
3.5 Payments via “SOFORT” are processed through SOFORT GmbH, Munich.
3.6 Payments are deemed received once credited to the Seller’s account. Late payments incur default interest at 10 percentage points above the base interest rate.
3.7 Unforeseeable cost increases may be passed on to the Customer for deliveries scheduled more than four months after contract conclusion.
4.1 Goods are delivered to the address specified by the Customer.
4.2 Partial deliveries are permissible if reasonable.
4.3 The Seller may withdraw from the contract if self-supply is incorrect or unavailable through no fault of the Seller.
4.4 Risk passes to the Customer upon handover to the carrier.
4.5 Storage costs caused by Customer-related delivery delays shall be borne by the Customer.
4.6 Self-collection is not possible.
4.7 Production of custom goods begins only after receipt of the agreed down payment.
4.8 In custom textile production, deviations of ±10–15% in quantity are customary and permissible.
4.9 Delivery delays caused by third parties or force majeure do not constitute Seller liability.
In cases of force majeure, the Seller is entitled to delay or withdraw from performance without liability. Statutory rights remain unaffected.
If delivery is delayed by more than one month at the Customer’s request, storage fees of 0.5% per month (max. 5%) may be charged.
7.1 Goods remain the property of Rastify until full payment is received.
7.2 In case of processing, Rastify acquires ownership of the newly created goods proportionally.
7.3 Pledged or secured transfer of reserved goods is prohibited.
7.4 Assigned receivables must be disclosed and transferred to the Seller.
7.5 Excess securities shall be released upon request.
8.1 Natural wear and improper use do not constitute defects.
8.2 Warranty claims for new goods expire after one year. Used goods are excluded.
8.3 Liability limitations do not apply to intent, gross negligence, or statutory claims.
8.4 The Seller may choose between repair or replacement.
8.5 Replacement does not reset limitation periods.
8.6 Returned goods must be sent back within 30 days.
8.7 Usage compensation may be claimed.
8.8 Commercial inspection obligations under §377 HGB apply.
8.9 Minor industry-standard deviations in textiles are not defects.
8.10 Custom productions are made strictly according to approved data.
8.11 Approved samples are deemed final.
8.12 Production without samples is at the Customer’s risk.
9.1 Rastify is fully liable for intent, gross negligence, injury to life, body or health, guarantees, and product liability.
9.2 For negligent breach of essential contractual duties, liability is limited to foreseeable damage.
9.3 Any further liability is excluded.
9.4 These rules also apply to agents and representatives.
Claims expire one year after knowledge of the claim, and no later than five years after performance, unless unlimited liability applies.
11.1 Retention rights are excluded unless legally confirmed.
11.2 Assignment of claims by the Customer is excluded.
12.1 The Customer must provide lawful content and necessary rights.
12.2 The Customer indemnifies Rastify against third-party claims.
12.3 Rastify may refuse unlawful or unethical content.
13.1 German law applies, excluding international sales law.
13.2 Jurisdiction is the Seller’s registered office unless otherwise required by law.
14.1 Cancellation after acceptance requires written approval.
14.2 A cancellation fee of at least 30% of the net order value applies before production.
14.3 Costs already incurred must be fully borne by the Customer.
14.4 Refunds apply only after deduction of incurred costs.
